Winston-Salem's mayor, City Council by ward, city manager and the numbers for water, trash, police non-emergency, animal control and code enforcement. CityLink: 311.
Last checked Oct. 11, 2026. Names, numbers and meeting times come from the City of Winston-Salem. City Hall is at 101 N. Main St., Winston-Salem, NC 27101.
For almost anything the city does, start with CityLink, the city’s one-stop customer service center, for trash, water, streets, code complaints and more.
Who to call
- CityLink, all city services: 311 or 336-727-8000; text 855-481-5465; citylink@cityofws.org
- Police non-emergency: 336-773-7700 (emergency: 911)
- Mayor’s office: 336-727-2058
- City manager’s office: 336-734-1301, CityManager@cityofws.org
The mayor and City Council
Winston-Salem has a council-manager government. The City Council sets policy, approves the budget, sets the property tax rate and hires the city manager and city attorney. Voters elect the mayor citywide and one council member from each of eight wards, all to four-year terms, according to the city’s City Council page.
| Office | Name | |
|---|---|---|
| Mayor | Allen Joines | Mayor’s office, 336-727-2058 |
| North Ward (mayor pro tempore) | Denise D. Adams | DeniseA@cityofws.org |
| Northeast Ward | Barbara H. Burke | BHBurke@cityofws.org |
| East Ward | Annette Scippio | AnnetteS@cityofws.org |
| Southeast Ward | James Taylor Jr. | Jamestjr@cityofws.org |
| South Ward | Vivián V. Joiner | VivianVJ@cityofws.org |
| Southwest Ward | Scott Andree-Bowen | ScottAB@cityofws.org |
| West Ward | Robert C. Clark | RobertC@cityofws.org |
| Northwest Ward | Regina Ford Hall | ReginaFH@cityofws.org |
Not sure of your ward? Use the city’s ward map on the City Council page or the ward map PDF.
When the council meets
- City Council: 6 p.m. on the first and third Mondays of each month, City Council Chamber, Room 230, City Hall. The next regular meeting is Monday, Oct. 19, according to the city calendar.
- Public comment: 30 minutes at the third-Monday meeting. Sign up with the City Clerk in the lobby outside the chamber between 5:30 and 5:55 p.m.; speakers get three minutes.
- Committees: Public Safety, 2 p.m. second Monday; Community Development/Housing/General Government, 4 p.m. second Monday; Public Works, 2 p.m. second Tuesday; Finance, 4 p.m. second Tuesday.
- Meetings air live on WSTV 13 and online. Agendas and minutes are in the city’s Agenda Center.
City staff
- City Manager: William Patrick “Pat” Pate, sworn in Nov. 6, 2023, as the city’s sixth city manager; 336-734-1301, according to the city manager’s page.
- City Clerk: Jayme Waldeck. The clerk’s office prepares council agendas and keeps the city code; see the City Clerk page.
Services: who to call
| For | Call |
|---|---|
| Trash, recycling, bulky items, leaves | CityLink, 311; see trash and recycling |
| Water and sewer service, bills | CityLink, 311 (Winston-Salem/Forsyth County Utilities) |
| Potholes, streetlights, signals | CityLink, 311 |
| Overgrown yards, abandoned cars, housing conditions | Code Enforcement: report online or CityLink, 311 |
| Distressed and vacant properties | Neighborhood Services, 336-734-1252 |
| Police, non-emergency | 336-773-7700 |
| Dog and cat licensing | Forsyth County Animal Control, 336-703-2480 |
| Permits and inspections | Inspections Division, 336-727-2624 |
| Property taxes | Forsyth County Tax Administration, 336-703-2300 |
| Power outage | Duke Energy; see power outages |
Code Enforcement handles minimum housing standards, overgrown lots, trash on private property, abandoned and junked vehicles, graffiti on housing and unsanitary conditions, according to the city’s Code Enforcement page. Pet licensing goes through Forsyth County, according to the county’s tax FAQ.
What this means for you
- One number covers most city services: 311.
- Speak at the council’s third-Monday meeting; sign up by 5:55 p.m.
- Email your own ward’s council member; the table above has every address.
More: property taxes, voting and building permits and zoning.
Frequently asked questions
What is the main phone number for the City of Winston-Salem?
Call CityLink at 311 or 336-727-8000. You can also text 855-481-5465 or email citylink@cityofws.org.
Who is the mayor of Winston-Salem?
Allen Joines is the mayor of Winston-Salem. The mayor’s office number is 336-727-2058.
When does the Winston-Salem City Council meet?
At 6 p.m. on the first and third Monday of each month in the City Council Chamber, Room 230, City Hall, 101 N. Main St. Public comment is at the third-Monday meeting.
What is the Winston-Salem police non-emergency number?
336-773-7700. Call 911 for an emergency.
How do I report an overgrown yard or abandoned car in Winston-Salem?
Report it to Code Enforcement online through the city’s code violation reporting tool, or call CityLink at 311.
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